Casino Joy is one of the newest online gambling websites in the online casino scene, released only in 2019. The brand is managed by Genesis Global Limited, a Maltese company that also operates several other successful brands. Casino Joy is aptly named; the site is a pleasure to behold and very easy to navigate. It's fully licensed by the UK Gambling Commission, so you know that it's a fair, secure and trustworthy site.
- Casino Joy is another awesome casino from Genesis Limited!Joining the likes of sibling casinos Spinit and Sloty, Casino Joy is an online casino that is registered to trade in Malta.Regulated by the Malta Gaming Authority, this casino.
- Casino Joy is here to spread joy, literally. With its multi-colored theme, its magnificent promotions to boost your winnings and its safety and security measures. In addition to a remarkable choice of games, the casino can be easily considered as a top one.
- Casino Joy Review: Our Verdict. You'll find that Casino Joy lives up to its name by offering a welcome package, top existing player promotions, and VIP rewards perks. 1,300+ slots and games from an awesome range of software providers also add an extra helping of enjoyment.
If you've ever been to a casino that's as natural as the feeling of grass beneath your feet, then look no further: you've just found it!
Brought to you by the trusted, experienced Genesis Global group – they of other fun-filled casinos like Genesis, Kassu, Casino Gods and SpinIt – you know you're in for a treat with Casino Joy after all, it says it right from the name.
There are literally over 1000 games here for you to experience the joy with, and that's not just limited to mostly slots – Table Games, Live Games and others get their fair share of those game numbers too!
Even better…for you Live Casino fans, there's a nice choice of two welcome bonuses (yes, really) – one for casino lovers, and another just for Live Casino diehards! That's really quite something.
How to Get Started at Casino Joy
Getting setup and playing at Casino Joy takes only 30 seconds of your time, and just a few clicks! Here's what you need to do:
8 Steps to get started at Casino Joy Casino Joy Step 1Step 1Casino Joy Step 2Step 2Casino Joy Step 3Step 3Casino Joy Step 4Step 4Casino Joy Step 5Step 5Step 1:Navigate to Casino Joy.com, and click ‘Joy the fun' (see what they did there?). There's also a ‘Sign up' button at the bottom of the screen, if you don't quite get the pun:Step 2:A form will pop up, asking you for -a. You to set a username
b. Your email address
c. You to set a password (over 8 characters, using at least one number)Step 3:On the next screen, you'll be asked for -
a. Your first name
b. Your last name
c. If you're male or female
d. Your birth date
e. Your country - this is pre-selected according to your device's location
f. Your postcode or address: start typing and it will autocomplete for you to select.
g. Your player currency - also pre-selected according to your device's location
h. Your mobile number
i. You'll be asked to tick the box saying you're happy to receive marketing communication preferences form the casino. We really recommend you tick this box, or you'll miss out on all the future casino goodies.Step 4:You'll then see the success screen, and be taken to the cashier...choose your preferred deposit method, and remember to tick the ‘I want a bonus box - more details on the Welcome Bonuses available to you, below:Step 5:Follow the steps until your deposit is confirmed, and then you're ready to start experiencing the Joy!
For more about bonus and wagering requirements, as well as details of how to withdraw, see sections below.
Casino Joy's Welcome Bonus: What You Need to Know
Casino Joy really spreads joy (and bonuses) with not one, but two welcome bonus offers for you: for casino fans, you could start your Casino Joy journey with a 100% up to $1000 bonus with 200 free spins.
For Live Casino fans, you're offered a 100% up to $100 bonus. Firstly, we absolutely love that Live Casino fans get a shoutout, and we love even more that you can choose between these two options.
Casino Joy Step 1Step 1Casino Joy Step 2Step 2Casino Joy Step 3Step 3Casino Joy Step 4Step 4To claim the welcome bonus, you need to:
Step 1:Register for a new player account at Casino JoyStep 2:Select the ‘I want a bonus' box (see a screenshot of this, above) and choose your bonusStep 3:Make a deposit of at least $10Step 4:Start playing! Your deposit bonus will be automatically applied.
Not bad, right? For both of these offers, there are several important Terms and Conditions you should know about when claiming either:
For the Casino Joy's bonus:
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- You can choose this bonus or the Live Casino bonus – not both!
- This bonus will only be offered to you on your first deposit – once you've made a first deposit, this bonus will no longer be available.
- You'll be given your welcome bonus across your first 4 deposits:
- First deposit – 100% up to $200 + 200 free spins on Fire Joker.
- Second deposit – 50% up to $200 with bonus code WJOY2
- Third deposit – 25% up to $300 with bonus code WJOY3
- Fourth deposit – 25% up to $300 with bonus code WJOY4
- You'll need to wager this bonus 40x before cashing out any winnings received format so, if you deposit $50 and the casino gives you a $50 match ($100 in total to play with), you'll need to wager the casino's $50 40x minimum – $2000.
- 20 free spins will be given to you once you've deposited, and the rest of the free spins will be released over the next 9 days in batches of 20.
- The free spins can be used only on Fire Joker.
- The maximum withdrawal amount you can get from our free spins is $100.
- Not all games contribute equally to the wagering requirements:
- All video slots and games not mentioned below – 100%
- All Classic slots – 75%
- All Table Games – 10%
- All Blackjack games – 5%.
- So for example, if you'd like to play your bonus on Table Games and have received $10 from the casino, you'd have to wager that 76x = $760.
- Jackpot games, Live Games and Video Poker don't contribute anything to the wagering requirements.
- The following games also contribute 0% to the wagering requirements – Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Blood suckers, Dead or Alive, Devil's Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood: Shifting Riches, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super Nudge 6000, Vampire: The Masquerade – Las Vegas, Dead or Alive 2™, Zombie Hoard.
- Your free spins will be valid for 72 hours after you activate them.
- Your bonus will be active for 14 days from the time of claiming it – after this, if you haven't completed your wagering requirements, all of your bonus cash or winnings will be cancelled.
For the Casino Joy's Live Casino bonus –
- This bonus can only be used on Live Casino games – Live Roulette, Live Blackjack, Dream Catcher, and not on any either Live Games – Baccarat, Poker, Top Card and others.
- The bonus cash you receive is subject to a 40x wagering requirement. That means if you deposit $20, and the casino gives you another $20 to play with ($40 in total), you'll need to wager the casino bonus cash a minimum of 40x = $800.
- Deposit via Skrill or Neteller will mean you are unable to trigger this bonus – these deposit methods aren't eligible.
- Your bonus will be valid for 14 days after it's credited. If you haven't completed the wagering requirements by then, your bonus (and any winnings so far) will be removed from your account.
- The maximum stake you can bet while playing with this bonus is $30.
- Not all games contribute equally to the wagering requirements –
- Live Roulette – 10%
- Live Blackjack – 5%
- Dream Catcher – 10%
Sounds good, right? While there aren't currently any bonus codes available for either of the Casino Joy Welcome Bonuses, you can read more about the Bonus' Terms and Conditions here.
Best online casino welcome bonuses:888 Casino
Casino Joy Games on Offer
Casino Joy looks positively joy-inspiring, with everything nicely and neatly laid out:
There are sections for Favourite Games (which you save by individually selecting each game's ‘add to favourites' icon at the bottom of the game screen), Popular Games and then the game lobbies. It's neat and simple, and we really like this approach!
Casino Joy have these game categories to choose from:
Collection of Games
Casino Joy have these game categories to choose from:
Live Casino – this section is divided into –
Wow – that sure is a lot of games – enough to insure joy in anyone,no matter their gaining reference – there's a there for anyone to enjoy! Nice one, Casino Joy!
Still, if you're not sure where to start, then Casino Joy has some recommendations for you: just go to the Hot Games tab to see what other players have been enjoying recently. At the time of writing, the top slots at Casino Joy were – :
Best online casino for games: Party Casino
Book of Dead
Immortal Romance
Gonzo's Quest
Reel King
Starburst
Twin Spin
97.0PercentCasino Joy's Payout Rates
Casino Joy don't directly answer the questions regarding their games' payout data, however, as a UKGC-regulated casino, they have to undergo regular testing of all the games featured on the site.
Although they don't state this overall payout number, Casino Joy mentions in the FAQs section that all of their games are tested regularly by either eCOGRA or Technical Systems Testing (TST), both of which are highly respected independent auditors.
Otherwise it's still possible to work out Casino Joy's payout rate – take a range of games (we took 10), and navigate to the game's information section, scroll down to the bottom and find the RTP (Return to Player) rate – then average out all of the games' RTPs for the overall casino payout rate. Doing this gave us a payout rate for the casino of 97%, which indicates it's a very safe and fair place to play at (not to mention, generous).
Best online casino payout rates: Party Casino
Casino Joy's 's Banking Methods – Depositing and Withdrawing
Casino Joy has a range of deposit and withdrawal options for CA players, including ewallets and more!
Deposit methods
Interac OnlineInterac etransferMuchBetterAstroPayCrypto&GoWithdrawal methods
Interac OnlineInterac etransferAstroPayCrypto&GoThe minimum withdrawal is $10, and Casino Joy charge a 2% or $3 (whichever is lower) for each withdrawal – we get it, but we also know that other online casinos manage to do their withdrawals fee-free each time, so this did make us feel less than joyful, ever so slightly.
Otherwise, it should take between ‘instant' and up to 3 working days for you to see your cash. Those instant withdrawal times are for wallets, while bank transfers and debit card withdrawals could take up to 3 working days before you see your cash out.
Another thing to ensure, before requesting to withdraw: make sure you've verified your identity and address. In some cases, Casino Joy will block your account from depositing unless you verify your identity, so you'll need to do this before you can access the withdrawal screen. Either way, it's best to get this done and dusted, sooner rather than later – Casino Joy has a straightforward guide to the entire process including which documents you need to provide, right here.
Restricted Countries
Casino Joy's Online Security and Safety
Casino Joy is highly committed to making sure their players are safe and secure online. This is seen from both their double regulation (from the United Kingdom Gambling Commission, and Malta Gaming Authority), both of which are highly respected regulators in their own right, and seen as some of the industry's strictest authorities.
Casino Joy also ensures all player data – personal and financial- is completely encrypted, thanks to site-wide SSL encryption. On top of that, the site looks after players' personal and emotional needs by providing a plethora of links to responsible gambling and gambling support organisations, should they develop problematic gambling behaviours and need help: these organisations include GamStop, BeGambleAware.org, the Responsible Gaming Foundation and the casino's parent company's Responsible Gambling initiative – Genesis SafePlay. Casino Joy also has their own Responsible Gambling Policy.
The casino really wants all of their players to have a fun, safe time, which is why they've made it so easy for players to set themselves a regular deposit limit (daily, weekly, monthly) from the cashier, as well as to easily self-exclude from the casino (in just a few clicks) from their player account.
Casino Joy's Mobile Casino Offering
Casino Joy continues to inspire you with its super mobile gaming platform, if you're into gaming on the go, then this one's for you!
Unlike other casino, which have mobile apps in addition to their mobile casino sites, Casino Joy forgoes all that and brings you the good stuff from one mobile site: it's basically a mini version of the desktop site, which responded perfectly across screen sizes, operating systems (Windows, Android, iOS) and devices (phones, tablets). We saw all of the (1000+) games from the desktop site, and could do everything needed to (deposit, withdraw, contact live chat) – easily.
All in all, this is a great solution for mobile gaming, and will perfectly sync with your desktop gaming too.
Software Providers
Casino Joy Loyalty Scheme
Weirdly (or maybe not) for a casino that does everything so differently, we couldn't find any sign of a loyalty scheme for Casino Joy. Oh well.
If that ever changes, and the site wants to bring more joy via loyalty points, we'll let you know by updating this review.
Casino Joy VIP Scheme
Luckily Casino Joy do have a (rather joyous) VIP scheme!
Although details are a little on the hush-hush side, the casino say that there are pretty joyous benefits to be had for VIP members including –
- A dedicated Account Manager
- Exclusive VIP bonuses
- Invitations to exclusive VIP events
- A monthly prize draw
- Personalised birthday presents, and other gifts to (for anniversaries and occasions like Christmas)
- Holiday packages
- Personal withdrawal service, for quicker withdrawals
- Exclusive other VIP promotions
Another thing we really liked- the live chat was available all the time (once you're logged in – not just via the FAQ ‘did we answer your question?' link, or hidden away in some remote section. That really shows dedication to the casino's to players, and those who might have questions.
We connected to live chat, and spoke to Rita, who was friendly and professional, sorting out our issues in one minute flat. Nice one!
Otherwise, the site has an EU phone number, as well as a 24/7 email address for you.
8.3RatingThe Verdict on Casino Joy
Casino Joy is joy-inspiring indeed! Those games, and the sheer number of them? Two welcome bonuses, one of which is for Live Casino?! We know where we love playing, and it's right here!
We really enjoyed the look and feel of the casino, as were some of those other promotions we noticed hanging around on the site, but we think it's the overall range of games on offer, as well as just how nicely the casino traits its players, really gave us an all-over warm feeling.
Yes, it is a pity that there are withdrawal fees, but if that's the one drawback (ok, two – the lack of a loyalty scheme either), then we're prepared to overlook it. We really think this is a joyful casino for anyone, no matter their gaming preferences.
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Is Casino Joy safe and legit or a scam?It's completely legitimate: not only is it doubly regulated (by both the highly respected UKGC and MGA), but it also dedicated itself providing resources for players struggling with gambling behaviours that might lead to, or already be, problematic gambling (see a full list of these organisations in the ‘Safety and Security' section, above).
Additionally, the casino gives players easy access to both deposit limit setting (from the cashier), and self-exclusion (from the player account settings).
Casino Joy also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal.
How long do Casino Joy withdrawals take?They can take from anywhere between instant up to 3 working days, depending on the payment method you select (see more about this in the ‘Banking methods' section, above). You should know that there is an 80p/2% (whichever sum is lower) fee for each withdrawal you make.
Additionally, you'll have to complete the ID and address verification process before Casino Joy will even allow you to access the cashier's withdrawals section. Check out more information about this in the ‘Deposit and withdrawal' section, above.
How do you close a Casino Joy account?It's easy – you can either get in touch with Casino Joy's customer support, or close it yourself from your account. Just go to your settings and ‘close account'.
If that's too final, they can also take a break for a short period of time, or self-exclude for up to 5 years – all from your player account (or customer support if needs be).
How do I get Casino Joy bonus codes?You have 3 bonus codes to use with Casino Joy's welcome bonus, check out the ‘Welcome Bonus' section for details of what these are, or you can find them in the cashier by ticking the ‘I want a bonus' column.
Additionally, always keep an eye on Casino Joy's Promotions section, which is updated regularly, or if you're a Casino Joy VIP player, you might get bonus codes from your VIP Account Manager.
How do I withdraw money from Casino Joy?It's very straightforward: just go to the cashier on site, and choose ‘withdrawal'. Follow the process to the confirmation screen, and that's it!
Casino Joy won't allow you to access the cashier unless you've verified your ID and proof of address, and in some cases, they won't let you deposit before you've done this either. You can easily verify both of these by going to the Document Upload section of your player account, or by following the link when told to do so.
How do I get a free bonus/bets on Casino Joy?You can get free cash as a part of your welcome bonus (whichever you choose) – check out the ‘Welcome Bonus' section, above.
Otherwise, keep an eye glued to the Promotions section which is regularly updated), as well as your marketing communications, so any new bonuses and offers will appear there first.
If you're a VIP member, we suggest you ask about these from your Account Manager.
How do I use the casino bonus on Casino Joy?Easily! For either of the welcome bonuses on offer, check out the ‘Welcome Bonus' section, above, for details of the Terms and Conditions of each of the welcome bonuses.
Casino Joy Review
Otherwise check out a bonus' information about how it should be used for more information, or ask customer support if you get stuck.
Remember: you have to always check a bonus' Terms and Conditions before agreeing to claim it. Otherwise you could end up in a very tight spot indeed!
How do I withdraw a casino bonus from Casino Joy?It's the same as Casino Joy's standard process: check out the ‘How do I withdraw at Casino Joy?' FAQ, above, for more information.
Remember, you'll need to have satisfied Casino Joy's bonus' Terms and Conditions (see more details of these in the ‘Welcome Bonus' section, above), before requesting a withdrawal, as well as verifying your identity. We've gone into details about these processes in the ‘Safety and Security' section, above.
How do you get Free Spins on Casino Joy?You can get them as a part of your welcome bonus (if you choose the casino one) – check out the Welcome Bonus' section, above, for more information and of these Terms and Conditions you need to know about!
Otherwise, keep checking Casino Joy's Promotions section, which is always updated and might have free spins offers! These could also be available from your VIP Account Manager, if you're a member of the Casino Joy VIP Club.
Other Recommended Casinos
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Casino Joy Reviews
Casino Joy Review
| Summary | |
|---|---|
| Brand name | Casino Joy |
| Website | www.casinojoy.com |
| Tel number | 00356 20341518 |
| support@casinojoy.com complaints@casinojoy.com | |
| Live chat | Yes |
| Deposit bonus | First deposit: 100% up to $200 + 200 free spins on Starburst Second deposit: 50% up to $200 (bonus code WJOY2) Third deposit: 25% up to $300 (bonus code WJOY3) Fourth deposit: 25% up to $300 (bonus code WJOY4) |
| Wagering Requirement | Wagering requirement 40x. Maximum bet $5.00 on slots or $30.00 on other games. Wagering contributions apply. Max cashout from free spins $100. Bonus money expires after 14 days. |
| UK Welcome Bonus | 100% up to £100 + 200 Bonus Spins on Starburst 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 20 Spins on Starburst will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. – www.begambleaware.org |
| Software | NetEnt, Microgaming, Play'n GO, Evolution Gaming, Nyx Interactive, Quickspin, Yggdrasil, Red Tiger Gaming |
| Min deposit | $10 |
| Min withdrawal | $10 |
| License | United Kingdom Gambling Commission, Malta Gaming Authority |
| Online since | 2018 |
| Mobile versions | Android, iOS |
| Cashout time | Credit cards: 1-3 business days eWallets: Instant Bank Transfer: 3-5 business days |
| Withdrawal limit | $2,300 per transaction |
| Deposit methods | Visa, MasterCard, Maestro, Skrill, Neteller, EntroPay, ecoPayz, Paysafecard |
| Withdrawal options | Visa, MasterCard, Skrill, Neteller, EntroPay, ecoPayz, Bank Transfer |
Casino Joy is one of the newest online gambling websites in the online casino scene, released only in 2019. The brand is managed by Genesis Global Limited, a Maltese company that also operates several other successful brands. The operator is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission, leaving no doubt as to the integrity of Casino Joy.
The main selling point of this gambling website is the gaming library. Featuring hundreds of unique and memorable slots, table games, video poker titles, progressive jackpots and live dealer games, Casino Joy certainly has the capacity to live up to its name. Of course, it also offers numerous promotional incentives, including a generous Welcome Offer which covers your first four deposits.
In this review, we will explore all of the major features of Casino Joy and provide you with our honest feedback regarding the promotions, games, banking solutions, customer support and more.
Promotions & Bonuses
Becoming a member of Casino Joy means you are eligible to claim a number of promotions, the first of which is the Welcome Offer. This bonus involves a match bonus of your first deposit 100% up to $200 and 200 free spins on NetEnt's Starburst slot game. But that is not all. In fact, as soon as you are done with the first bonus, you will have the opportunity to claim a second promotion that will match your deposit 50% up to $200, as long as you enter the bonus code ‘WJOY2'.
If that is not enough, there are two more bonuses up for grabs, both of which will match your payment 25% up to $300 and you have to enter the codes ‘WJOY3' and ‘WJOY4' for the respective deposit. All in all, Joy Casino gives you the opportunity to claim up to $1,000 in bonus money and 200 free spins.
UK Residents can enjoy a welcome bonus of 100% up to £100 + 200 Spins on Starburst.
Naturally, there are several conditions that you have to abide by if you wish to make the best of this offer. For starters, the minimum deposit required to qualify for any part of this promotion is $10, though Skrill and Neteller users will not be able to take part. When you first make your initial deposit, the casino will give you the first 20 free spins and will add 20 more to your account daily for the next 9 days. The free spins last for 72 hours from the moment you receive them and any winnings you acquire cannot exceed $100.
As for the bonus funds, there is a wagering requirement of 40 times that you will have to fulfil before the bonus can be withdrawn. This has to be met within 14 days of claiming it, otherwise, the bonus funds will become void. As for the wagering itself, your maximum bet will be limited to $5.00 per spin when playing slots and up to $30.00 when playing any other game.
Software
Norwegian Joy Casino Reviews
When you look at the games of any online casino, it is important to remember that the company does not create them in-house. Instead, the titles are developed by dedicated software providers that power the online casinos we love to frequent. In the case of Casino Joy, we find that this gambling website works with some of the best software providers in the industry. More specifically, when looking at the gaming library, we find titles developed by NetEnt, Microgaming, Evolution Gaming, Nyx Interactive, Play'n GO, Quickspin, Yggdrasil Gaming, and Red Tiger Gaming.
Most of these names have been known throughout the industry for years, with NetEnt and Microgaming having more than 20 years of experience. Furthermore, these companies have created some of the most modern and innovative software in the online casino scene.
Games
The gaming library of Casino Joy is the best reason to come on board this gambling website. When you open up the games selection, you will find hundreds upon hundreds of unique and memorable games. Moreover, there are many different genres up on offer, including slots, table games, video poker and more.
The slots selection makes up the bulk of the gaming library, offering the largest number of titles. Hundreds of titles are up for grabs and you can have a great time browsing the available games. Fans of this genre will be more than pleased with the available offerings. There are slots that cover all sorts of different themes and aesthetics, including mythology, history, animals, the classic fruit machines, space, Asian cultures and much more.
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Where table games are concerned, Casino Joy does not shy away from offering popular and obscure variations of blackjack, roulette, casino poker, baccarat and others. In fact, there are multiple versions or variations to each of the major genres and fans of the classic casino experience will be delighted to have a go at the available games.
Video poker is another major genre offered by Casino Joy. In fact, the casino has put in a lot of effort to ensure that the video poker selection is as diverse as possible. It includes primarily the popular Microgaming video poker titles, such as Jacks or Better, Deuces Wild, Aces and Faces, Joker Poker and more. Many of the featured video poker variations are available in the multi-hand format.
Finally, we come to the crown jewel of Casino Joy. We are talking about the Live Casino, of course. The live dealer selection is brought to us by Evolution Gaming, arguably the best provider of this type of games. Therefore, we can be absolutely convinced by the quality of the games. You will have the opportunity to play various live blackjack, live roulette, live baccarat and live casino poker.
Jackpot Games
The progressive jackpot selection at Casino Joy certainly has some excellent games that you will no doubt be interested in. Not only do they come with progressively increasing jackpots, but the gameplay is also quite entertaining. Most often, these take the form of normal video slots, though there are some exceptions to this rule, particularly in the case of Jackpot Poker and Caribbean Stud Poker.
Other excellent options at Casino Joy are available in the form of Treasure Nile, Lots a Loot, King Cashalot and Major Millions. These classic Microgaming progressives are well-known in the industry and have provided countless gamblers with fun, excitement and even some profit. They come with different jackpots, ranging from 5-figure sums to 6-figure prize pools. Of course, each offers a unique experience and you should certainly consider playing a few spins on each.
Aside from the classics, Casino Joy also hosts some newer and not so well-known progressive slots, as well. These include Gunslinger Reloaded, Leprechaun goes to Hell, Holmes and Stolen Stones, Tunza Munni, and Fruit Fiesta among others.
Licensing and Jurisdictions
Knowing that the online casino you join is a legitimate operation is imperative and something that you should never ignore. The only way to verify this is to look for licensing from a government institution guaranteeing the website's authenticity. In the case of Casino Joy, we find that the operator company is regulated by both the Malta Gaming Authority and the United Kingdom Gambling Commission. These regulatory bodies are among the most respected in Europe and there are thousands of gambling websites under their combined watch. A license by one of them alone is enough to ensure that the online casino in question is on the right side of the law but two of them is more than enough proof of that.
More specifically, the licenses indicate the Casino Joy has been put through various audits and tests to determine whether or not it provides genuinely random outcomes to the games it offers. This has been confirmed by both the MGA and UKGC, allowing you to enjoy your gaming sessions knowing that luck is the only determining factor between a win and a loss. Furthermore, in case of a dispute with the casino, you can turn to either institution to resolve the issue. With this in mind, we can say with absolute
Site Layout and Design
The design of Casino Joy's website is certainly one of the highpoints of this online casino. Being less than a year old, Casino Joy comes with the latest and most modern design languages.
The overall feel of the website is understated and the tone of it remains minimalist. Unlike other older online casinos that bombard your senses with bright and flashy colors, Casino Joy is much more relaxed, showing off cool blues and whites.
As for the interface, it is as clean as it gets. There are two menus, each on either side of the pages and a search bar on the top-left corner.
Banking
Another major aspect of online gambling is banking, though not many players have enough appreciation for it. Of course, it is of paramount importance that you have multiple payment solutions at your disposal so that you can easily manage your bankroll and move funds without any hassle.
When you join Casino Joy, you will be able to utilize some of the most popular services in the online casino scene and below, we will go over the deposit and withdrawal options available to you.
Deposit Options
When it comes to funding your balance, Casino Joy gives multiple options to prospective customers. These come in several different forms, including credit cards, eWallets, and prepaid vouchers. Regardless of the service you choose to use, the transaction limits are the same, ranging between $10 and $5,000.
As far as credit cards are concerned, Casino Joy supports the three most popular brands in the world. Namely, Visa, MasterCard, and Maestro can be used to deposit to one's casino balance.
If putting in your credit card information at the casino does not sound appealing, there are several alternatives. The eWallets, for example, are some of the best payment solutions that you can use in the online gambling scene and many players are starting to prefer them over credit cards. They give users the opportunity to deposit instantly and to also maintain some degree of privacy. At Casino Joy, you will be able to make a deposit with Skrill, Neteller, ecoPayz and EntroPay.
Finally, we come to the prepaid solutions, or more specifically – prepaid solution, available in the form of Paysafecard. This prepaid voucher can be purchased at hundreds of thousand retail locations all over the world and is the perfect payment method for budget gamblers. Moreover, it requires no personal information to use and gives you the highest degree of anonymity.
Withdrawal Options
When it comes to cashing in your balance, Casino Joy gives you several ways to go about this. Visa and MasterCard holders will be able to withdraw their bankroll directly to their card, as long as it is the same card used to make the deposit. The payment can take up to 3 business days to process, however. Moreover, MasterCard withdrawals may not be available for all users, depending on their country of residence.
Those who made their initial payment with Skrill, Neteller, ecoPayz or EntroPay will be able to cash in their winnings with the same service. The benefit of using these services is primarily the quick processing time, with the payment clearing instantly once issued by the casino. EntroPay is the exception here, having the same processing time as credit cards.
In all cases, the minimum withdrawal is $10, while the maximum goes up to $2,300.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
| Visa Card | ||
| Mastercard | ||
| EcoCard | ||
| Maestro | ||
| Neteller | ||
| PaySafeCard | ||
| Skrill | ||
| Trustly |
Customer Support
Of course, at some point during your stay with Casino Joy, you may need to contact customer support. Naturally, you want to be sure that the level of service is up to par with the industry's standards. As it happens, we are happy to report the Casino Joy has not neglected this aspect of online gambling and there is a fully-trained and competent support team on standby, ready to assist you with anything.
As for the ways that you can contact the support staff, there are several options at your disposal. The quickest and most efficient way is with live chat. This system allows you to immediately establish a connection and speak to a casino representative in real-time. If quick and easy is the way to like things, then live chat is the way to go.
Alternatively, you can also rely on email support. You can forward your messages to support@casinojoy.com and if you have any grievances with the service or the casino in general, then be sure to write the casino at complaints@casinojoy.com. However, if you prefer to do things the old-fashioned way then you can always pick up the phone and dial 00356 20341518 to speak to a representative. Keep in mind, that depending on your phone plan, charges may apply.
FAQ
Is Casino Joy safe to play at?Casino Joy is regulated by two of the most trusted gambling regulatory institutions in Europe, has passed all of their audits and remains a top-tier gambling website in the eyes of the public. Not only that, but the casino also has numerous security systems in place to make sure that the personal and banking information of its customers remains safe and away from potential wrongdoers. It is easy to conclude that Casino Joy is perfectly safe.
Are there transfer fees when making a deposit?As far as Casino Joy is concerned, there are no fees for customers. However, while the casino itself does not charge commission, your payment provider might have different ideas. Be sure to understand how your payment solution works before you use it to transfer funds.
Can I play from my mobile device?
Not bad, right? For both of these offers, there are several important Terms and Conditions you should know about when claiming either:
For the Casino Joy's bonus:
Norwegian Joy Casino Reviews
- You can choose this bonus or the Live Casino bonus – not both!
- This bonus will only be offered to you on your first deposit – once you've made a first deposit, this bonus will no longer be available.
- You'll be given your welcome bonus across your first 4 deposits:
- First deposit – 100% up to $200 + 200 free spins on Fire Joker.
- Second deposit – 50% up to $200 with bonus code WJOY2
- Third deposit – 25% up to $300 with bonus code WJOY3
- Fourth deposit – 25% up to $300 with bonus code WJOY4
- You'll need to wager this bonus 40x before cashing out any winnings received format so, if you deposit $50 and the casino gives you a $50 match ($100 in total to play with), you'll need to wager the casino's $50 40x minimum – $2000.
- 20 free spins will be given to you once you've deposited, and the rest of the free spins will be released over the next 9 days in batches of 20.
- The free spins can be used only on Fire Joker.
- The maximum withdrawal amount you can get from our free spins is $100.
- Not all games contribute equally to the wagering requirements:
- All video slots and games not mentioned below – 100%
- All Classic slots – 75%
- All Table Games – 10%
- All Blackjack games – 5%.
- So for example, if you'd like to play your bonus on Table Games and have received $10 from the casino, you'd have to wager that 76x = $760.
- Jackpot games, Live Games and Video Poker don't contribute anything to the wagering requirements.
- The following games also contribute 0% to the wagering requirements – Beautiful bones, Castle Builder, Castle Builder II, Cool Buck, Dragons Myth, Forsaken Kingdom, Peek-a-Boo, Scrooge, Stardust, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Blood suckers, Dead or Alive, Devil's Delight™, Eggomatic, Jack Hammer 2, Kings of Chicago, Mega Joker, Robin Hood: Shifting Riches, The Wish Master, Tomb Raider, Zombies, Eye of The Kraken, Tower Quest, Pearls of India, Tomb Raider 2, Big Bang, Jackpot 6000, Super Nudge 6000, Vampire: The Masquerade – Las Vegas, Dead or Alive 2™, Zombie Hoard.
- Your free spins will be valid for 72 hours after you activate them.
- Your bonus will be active for 14 days from the time of claiming it – after this, if you haven't completed your wagering requirements, all of your bonus cash or winnings will be cancelled.
For the Casino Joy's Live Casino bonus –
- This bonus can only be used on Live Casino games – Live Roulette, Live Blackjack, Dream Catcher, and not on any either Live Games – Baccarat, Poker, Top Card and others.
- The bonus cash you receive is subject to a 40x wagering requirement. That means if you deposit $20, and the casino gives you another $20 to play with ($40 in total), you'll need to wager the casino bonus cash a minimum of 40x = $800.
- Deposit via Skrill or Neteller will mean you are unable to trigger this bonus – these deposit methods aren't eligible.
- Your bonus will be valid for 14 days after it's credited. If you haven't completed the wagering requirements by then, your bonus (and any winnings so far) will be removed from your account.
- The maximum stake you can bet while playing with this bonus is $30.
- Not all games contribute equally to the wagering requirements –
- Live Roulette – 10%
- Live Blackjack – 5%
- Dream Catcher – 10%
Sounds good, right? While there aren't currently any bonus codes available for either of the Casino Joy Welcome Bonuses, you can read more about the Bonus' Terms and Conditions here.
Best online casino welcome bonuses:888 Casino
Casino Joy Games on Offer
Casino Joy looks positively joy-inspiring, with everything nicely and neatly laid out:
There are sections for Favourite Games (which you save by individually selecting each game's ‘add to favourites' icon at the bottom of the game screen), Popular Games and then the game lobbies. It's neat and simple, and we really like this approach!
Casino Joy have these game categories to choose from:
Collection of Games
Casino Joy have these game categories to choose from:
Live Casino – this section is divided into –
Wow – that sure is a lot of games – enough to insure joy in anyone,no matter their gaining reference – there's a there for anyone to enjoy! Nice one, Casino Joy!
Still, if you're not sure where to start, then Casino Joy has some recommendations for you: just go to the Hot Games tab to see what other players have been enjoying recently. At the time of writing, the top slots at Casino Joy were – :
Best online casino for games: Party Casino
Book of Dead
Immortal Romance
Gonzo's Quest
Reel King
Starburst
Twin Spin
97.0PercentCasino Joy's Payout Rates
Casino Joy don't directly answer the questions regarding their games' payout data, however, as a UKGC-regulated casino, they have to undergo regular testing of all the games featured on the site.
Although they don't state this overall payout number, Casino Joy mentions in the FAQs section that all of their games are tested regularly by either eCOGRA or Technical Systems Testing (TST), both of which are highly respected independent auditors.
Otherwise it's still possible to work out Casino Joy's payout rate – take a range of games (we took 10), and navigate to the game's information section, scroll down to the bottom and find the RTP (Return to Player) rate – then average out all of the games' RTPs for the overall casino payout rate. Doing this gave us a payout rate for the casino of 97%, which indicates it's a very safe and fair place to play at (not to mention, generous).
Best online casino payout rates: Party Casino
Casino Joy's 's Banking Methods – Depositing and Withdrawing
Casino Joy has a range of deposit and withdrawal options for CA players, including ewallets and more!
Deposit methods
Interac OnlineInterac etransferMuchBetterAstroPayCrypto&GoWithdrawal methods
Interac OnlineInterac etransferAstroPayCrypto&GoThe minimum withdrawal is $10, and Casino Joy charge a 2% or $3 (whichever is lower) for each withdrawal – we get it, but we also know that other online casinos manage to do their withdrawals fee-free each time, so this did make us feel less than joyful, ever so slightly.
Otherwise, it should take between ‘instant' and up to 3 working days for you to see your cash. Those instant withdrawal times are for wallets, while bank transfers and debit card withdrawals could take up to 3 working days before you see your cash out.
Another thing to ensure, before requesting to withdraw: make sure you've verified your identity and address. In some cases, Casino Joy will block your account from depositing unless you verify your identity, so you'll need to do this before you can access the withdrawal screen. Either way, it's best to get this done and dusted, sooner rather than later – Casino Joy has a straightforward guide to the entire process including which documents you need to provide, right here.
Restricted Countries
Casino Joy's Online Security and Safety
Casino Joy is highly committed to making sure their players are safe and secure online. This is seen from both their double regulation (from the United Kingdom Gambling Commission, and Malta Gaming Authority), both of which are highly respected regulators in their own right, and seen as some of the industry's strictest authorities.
Casino Joy also ensures all player data – personal and financial- is completely encrypted, thanks to site-wide SSL encryption. On top of that, the site looks after players' personal and emotional needs by providing a plethora of links to responsible gambling and gambling support organisations, should they develop problematic gambling behaviours and need help: these organisations include GamStop, BeGambleAware.org, the Responsible Gaming Foundation and the casino's parent company's Responsible Gambling initiative – Genesis SafePlay. Casino Joy also has their own Responsible Gambling Policy.
The casino really wants all of their players to have a fun, safe time, which is why they've made it so easy for players to set themselves a regular deposit limit (daily, weekly, monthly) from the cashier, as well as to easily self-exclude from the casino (in just a few clicks) from their player account.
Casino Joy's Mobile Casino Offering
Casino Joy continues to inspire you with its super mobile gaming platform, if you're into gaming on the go, then this one's for you!
Unlike other casino, which have mobile apps in addition to their mobile casino sites, Casino Joy forgoes all that and brings you the good stuff from one mobile site: it's basically a mini version of the desktop site, which responded perfectly across screen sizes, operating systems (Windows, Android, iOS) and devices (phones, tablets). We saw all of the (1000+) games from the desktop site, and could do everything needed to (deposit, withdraw, contact live chat) – easily.
All in all, this is a great solution for mobile gaming, and will perfectly sync with your desktop gaming too.
Software Providers
Casino Joy Loyalty Scheme
Weirdly (or maybe not) for a casino that does everything so differently, we couldn't find any sign of a loyalty scheme for Casino Joy. Oh well.
If that ever changes, and the site wants to bring more joy via loyalty points, we'll let you know by updating this review.
Casino Joy VIP Scheme
Luckily Casino Joy do have a (rather joyous) VIP scheme!
Although details are a little on the hush-hush side, the casino say that there are pretty joyous benefits to be had for VIP members including –
- A dedicated Account Manager
- Exclusive VIP bonuses
- Invitations to exclusive VIP events
- A monthly prize draw
- Personalised birthday presents, and other gifts to (for anniversaries and occasions like Christmas)
- Holiday packages
- Personal withdrawal service, for quicker withdrawals
- Exclusive other VIP promotions
Another thing we really liked- the live chat was available all the time (once you're logged in – not just via the FAQ ‘did we answer your question?' link, or hidden away in some remote section. That really shows dedication to the casino's to players, and those who might have questions.
We connected to live chat, and spoke to Rita, who was friendly and professional, sorting out our issues in one minute flat. Nice one!
Otherwise, the site has an EU phone number, as well as a 24/7 email address for you.
8.3RatingThe Verdict on Casino Joy
Casino Joy is joy-inspiring indeed! Those games, and the sheer number of them? Two welcome bonuses, one of which is for Live Casino?! We know where we love playing, and it's right here!
We really enjoyed the look and feel of the casino, as were some of those other promotions we noticed hanging around on the site, but we think it's the overall range of games on offer, as well as just how nicely the casino traits its players, really gave us an all-over warm feeling.
Yes, it is a pity that there are withdrawal fees, but if that's the one drawback (ok, two – the lack of a loyalty scheme either), then we're prepared to overlook it. We really think this is a joyful casino for anyone, no matter their gaming preferences.
C$1000 Welcome Bonus + 200 Free Spins on Fire Joker
(3523)Visit casino18+. New customers only. Full T&Cs apply. Please gamble responsibly.FAQs about Joy Casino
Is Casino Joy safe and legit or a scam?It's completely legitimate: not only is it doubly regulated (by both the highly respected UKGC and MGA), but it also dedicated itself providing resources for players struggling with gambling behaviours that might lead to, or already be, problematic gambling (see a full list of these organisations in the ‘Safety and Security' section, above).
Additionally, the casino gives players easy access to both deposit limit setting (from the cashier), and self-exclusion (from the player account settings).
Casino Joy also insist, as a UKGC-regulated casino, that players have to verify their ID and proof of address before requesting a withdrawal.
How long do Casino Joy withdrawals take?They can take from anywhere between instant up to 3 working days, depending on the payment method you select (see more about this in the ‘Banking methods' section, above). You should know that there is an 80p/2% (whichever sum is lower) fee for each withdrawal you make.
Additionally, you'll have to complete the ID and address verification process before Casino Joy will even allow you to access the cashier's withdrawals section. Check out more information about this in the ‘Deposit and withdrawal' section, above.
How do you close a Casino Joy account?It's easy – you can either get in touch with Casino Joy's customer support, or close it yourself from your account. Just go to your settings and ‘close account'.
If that's too final, they can also take a break for a short period of time, or self-exclude for up to 5 years – all from your player account (or customer support if needs be).
How do I get Casino Joy bonus codes?You have 3 bonus codes to use with Casino Joy's welcome bonus, check out the ‘Welcome Bonus' section for details of what these are, or you can find them in the cashier by ticking the ‘I want a bonus' column.
Additionally, always keep an eye on Casino Joy's Promotions section, which is updated regularly, or if you're a Casino Joy VIP player, you might get bonus codes from your VIP Account Manager.
How do I withdraw money from Casino Joy?It's very straightforward: just go to the cashier on site, and choose ‘withdrawal'. Follow the process to the confirmation screen, and that's it!
Casino Joy won't allow you to access the cashier unless you've verified your ID and proof of address, and in some cases, they won't let you deposit before you've done this either. You can easily verify both of these by going to the Document Upload section of your player account, or by following the link when told to do so.
How do I get a free bonus/bets on Casino Joy?You can get free cash as a part of your welcome bonus (whichever you choose) – check out the ‘Welcome Bonus' section, above.
Otherwise, keep an eye glued to the Promotions section which is regularly updated), as well as your marketing communications, so any new bonuses and offers will appear there first.
If you're a VIP member, we suggest you ask about these from your Account Manager.
How do I use the casino bonus on Casino Joy?Easily! For either of the welcome bonuses on offer, check out the ‘Welcome Bonus' section, above, for details of the Terms and Conditions of each of the welcome bonuses.
Casino Joy Review
Otherwise check out a bonus' information about how it should be used for more information, or ask customer support if you get stuck.
Remember: you have to always check a bonus' Terms and Conditions before agreeing to claim it. Otherwise you could end up in a very tight spot indeed!
How do I withdraw a casino bonus from Casino Joy?It's the same as Casino Joy's standard process: check out the ‘How do I withdraw at Casino Joy?' FAQ, above, for more information.
Remember, you'll need to have satisfied Casino Joy's bonus' Terms and Conditions (see more details of these in the ‘Welcome Bonus' section, above), before requesting a withdrawal, as well as verifying your identity. We've gone into details about these processes in the ‘Safety and Security' section, above.
How do you get Free Spins on Casino Joy?You can get them as a part of your welcome bonus (if you choose the casino one) – check out the Welcome Bonus' section, above, for more information and of these Terms and Conditions you need to know about!
Otherwise, keep checking Casino Joy's Promotions section, which is always updated and might have free spins offers! These could also be available from your VIP Account Manager, if you're a member of the Casino Joy VIP Club.
Other Recommended Casinos
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Casino Joy Reviews
Casino Joy Review
| Summary | |
|---|---|
| Brand name | Casino Joy |
| Website | www.casinojoy.com |
| Tel number | 00356 20341518 |
| support@casinojoy.com complaints@casinojoy.com | |
| Live chat | Yes |
| Deposit bonus | First deposit: 100% up to $200 + 200 free spins on Starburst Second deposit: 50% up to $200 (bonus code WJOY2) Third deposit: 25% up to $300 (bonus code WJOY3) Fourth deposit: 25% up to $300 (bonus code WJOY4) |
| Wagering Requirement | Wagering requirement 40x. Maximum bet $5.00 on slots or $30.00 on other games. Wagering contributions apply. Max cashout from free spins $100. Bonus money expires after 14 days. |
| UK Welcome Bonus | 100% up to £100 + 200 Bonus Spins on Starburst 18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 20 Spins on Starburst will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. – www.begambleaware.org |
| Software | NetEnt, Microgaming, Play'n GO, Evolution Gaming, Nyx Interactive, Quickspin, Yggdrasil, Red Tiger Gaming |
| Min deposit | $10 |
| Min withdrawal | $10 |
| License | United Kingdom Gambling Commission, Malta Gaming Authority |
| Online since | 2018 |
| Mobile versions | Android, iOS |
| Cashout time | Credit cards: 1-3 business days eWallets: Instant Bank Transfer: 3-5 business days |
| Withdrawal limit | $2,300 per transaction |
| Deposit methods | Visa, MasterCard, Maestro, Skrill, Neteller, EntroPay, ecoPayz, Paysafecard |
| Withdrawal options | Visa, MasterCard, Skrill, Neteller, EntroPay, ecoPayz, Bank Transfer |
Casino Joy is one of the newest online gambling websites in the online casino scene, released only in 2019. The brand is managed by Genesis Global Limited, a Maltese company that also operates several other successful brands. The operator is licensed by both the Malta Gaming Authority and the United Kingdom Gambling Commission, leaving no doubt as to the integrity of Casino Joy.
The main selling point of this gambling website is the gaming library. Featuring hundreds of unique and memorable slots, table games, video poker titles, progressive jackpots and live dealer games, Casino Joy certainly has the capacity to live up to its name. Of course, it also offers numerous promotional incentives, including a generous Welcome Offer which covers your first four deposits.
In this review, we will explore all of the major features of Casino Joy and provide you with our honest feedback regarding the promotions, games, banking solutions, customer support and more.
Promotions & Bonuses
Becoming a member of Casino Joy means you are eligible to claim a number of promotions, the first of which is the Welcome Offer. This bonus involves a match bonus of your first deposit 100% up to $200 and 200 free spins on NetEnt's Starburst slot game. But that is not all. In fact, as soon as you are done with the first bonus, you will have the opportunity to claim a second promotion that will match your deposit 50% up to $200, as long as you enter the bonus code ‘WJOY2'.
If that is not enough, there are two more bonuses up for grabs, both of which will match your payment 25% up to $300 and you have to enter the codes ‘WJOY3' and ‘WJOY4' for the respective deposit. All in all, Joy Casino gives you the opportunity to claim up to $1,000 in bonus money and 200 free spins.
UK Residents can enjoy a welcome bonus of 100% up to £100 + 200 Spins on Starburst.
Naturally, there are several conditions that you have to abide by if you wish to make the best of this offer. For starters, the minimum deposit required to qualify for any part of this promotion is $10, though Skrill and Neteller users will not be able to take part. When you first make your initial deposit, the casino will give you the first 20 free spins and will add 20 more to your account daily for the next 9 days. The free spins last for 72 hours from the moment you receive them and any winnings you acquire cannot exceed $100.
As for the bonus funds, there is a wagering requirement of 40 times that you will have to fulfil before the bonus can be withdrawn. This has to be met within 14 days of claiming it, otherwise, the bonus funds will become void. As for the wagering itself, your maximum bet will be limited to $5.00 per spin when playing slots and up to $30.00 when playing any other game.
Software
Norwegian Joy Casino Reviews
When you look at the games of any online casino, it is important to remember that the company does not create them in-house. Instead, the titles are developed by dedicated software providers that power the online casinos we love to frequent. In the case of Casino Joy, we find that this gambling website works with some of the best software providers in the industry. More specifically, when looking at the gaming library, we find titles developed by NetEnt, Microgaming, Evolution Gaming, Nyx Interactive, Play'n GO, Quickspin, Yggdrasil Gaming, and Red Tiger Gaming.
Most of these names have been known throughout the industry for years, with NetEnt and Microgaming having more than 20 years of experience. Furthermore, these companies have created some of the most modern and innovative software in the online casino scene.
Games
The gaming library of Casino Joy is the best reason to come on board this gambling website. When you open up the games selection, you will find hundreds upon hundreds of unique and memorable games. Moreover, there are many different genres up on offer, including slots, table games, video poker and more.
The slots selection makes up the bulk of the gaming library, offering the largest number of titles. Hundreds of titles are up for grabs and you can have a great time browsing the available games. Fans of this genre will be more than pleased with the available offerings. There are slots that cover all sorts of different themes and aesthetics, including mythology, history, animals, the classic fruit machines, space, Asian cultures and much more.
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Where table games are concerned, Casino Joy does not shy away from offering popular and obscure variations of blackjack, roulette, casino poker, baccarat and others. In fact, there are multiple versions or variations to each of the major genres and fans of the classic casino experience will be delighted to have a go at the available games.
Video poker is another major genre offered by Casino Joy. In fact, the casino has put in a lot of effort to ensure that the video poker selection is as diverse as possible. It includes primarily the popular Microgaming video poker titles, such as Jacks or Better, Deuces Wild, Aces and Faces, Joker Poker and more. Many of the featured video poker variations are available in the multi-hand format.
Finally, we come to the crown jewel of Casino Joy. We are talking about the Live Casino, of course. The live dealer selection is brought to us by Evolution Gaming, arguably the best provider of this type of games. Therefore, we can be absolutely convinced by the quality of the games. You will have the opportunity to play various live blackjack, live roulette, live baccarat and live casino poker.
Jackpot Games
The progressive jackpot selection at Casino Joy certainly has some excellent games that you will no doubt be interested in. Not only do they come with progressively increasing jackpots, but the gameplay is also quite entertaining. Most often, these take the form of normal video slots, though there are some exceptions to this rule, particularly in the case of Jackpot Poker and Caribbean Stud Poker.
Other excellent options at Casino Joy are available in the form of Treasure Nile, Lots a Loot, King Cashalot and Major Millions. These classic Microgaming progressives are well-known in the industry and have provided countless gamblers with fun, excitement and even some profit. They come with different jackpots, ranging from 5-figure sums to 6-figure prize pools. Of course, each offers a unique experience and you should certainly consider playing a few spins on each.
Aside from the classics, Casino Joy also hosts some newer and not so well-known progressive slots, as well. These include Gunslinger Reloaded, Leprechaun goes to Hell, Holmes and Stolen Stones, Tunza Munni, and Fruit Fiesta among others.
Licensing and Jurisdictions
Knowing that the online casino you join is a legitimate operation is imperative and something that you should never ignore. The only way to verify this is to look for licensing from a government institution guaranteeing the website's authenticity. In the case of Casino Joy, we find that the operator company is regulated by both the Malta Gaming Authority and the United Kingdom Gambling Commission. These regulatory bodies are among the most respected in Europe and there are thousands of gambling websites under their combined watch. A license by one of them alone is enough to ensure that the online casino in question is on the right side of the law but two of them is more than enough proof of that.
More specifically, the licenses indicate the Casino Joy has been put through various audits and tests to determine whether or not it provides genuinely random outcomes to the games it offers. This has been confirmed by both the MGA and UKGC, allowing you to enjoy your gaming sessions knowing that luck is the only determining factor between a win and a loss. Furthermore, in case of a dispute with the casino, you can turn to either institution to resolve the issue. With this in mind, we can say with absolute
Site Layout and Design
The design of Casino Joy's website is certainly one of the highpoints of this online casino. Being less than a year old, Casino Joy comes with the latest and most modern design languages.
The overall feel of the website is understated and the tone of it remains minimalist. Unlike other older online casinos that bombard your senses with bright and flashy colors, Casino Joy is much more relaxed, showing off cool blues and whites.
As for the interface, it is as clean as it gets. There are two menus, each on either side of the pages and a search bar on the top-left corner.
Banking
Another major aspect of online gambling is banking, though not many players have enough appreciation for it. Of course, it is of paramount importance that you have multiple payment solutions at your disposal so that you can easily manage your bankroll and move funds without any hassle.
When you join Casino Joy, you will be able to utilize some of the most popular services in the online casino scene and below, we will go over the deposit and withdrawal options available to you.
Deposit Options
When it comes to funding your balance, Casino Joy gives multiple options to prospective customers. These come in several different forms, including credit cards, eWallets, and prepaid vouchers. Regardless of the service you choose to use, the transaction limits are the same, ranging between $10 and $5,000.
As far as credit cards are concerned, Casino Joy supports the three most popular brands in the world. Namely, Visa, MasterCard, and Maestro can be used to deposit to one's casino balance.
If putting in your credit card information at the casino does not sound appealing, there are several alternatives. The eWallets, for example, are some of the best payment solutions that you can use in the online gambling scene and many players are starting to prefer them over credit cards. They give users the opportunity to deposit instantly and to also maintain some degree of privacy. At Casino Joy, you will be able to make a deposit with Skrill, Neteller, ecoPayz and EntroPay.
Finally, we come to the prepaid solutions, or more specifically – prepaid solution, available in the form of Paysafecard. This prepaid voucher can be purchased at hundreds of thousand retail locations all over the world and is the perfect payment method for budget gamblers. Moreover, it requires no personal information to use and gives you the highest degree of anonymity.
Withdrawal Options
When it comes to cashing in your balance, Casino Joy gives you several ways to go about this. Visa and MasterCard holders will be able to withdraw their bankroll directly to their card, as long as it is the same card used to make the deposit. The payment can take up to 3 business days to process, however. Moreover, MasterCard withdrawals may not be available for all users, depending on their country of residence.
Those who made their initial payment with Skrill, Neteller, ecoPayz or EntroPay will be able to cash in their winnings with the same service. The benefit of using these services is primarily the quick processing time, with the payment clearing instantly once issued by the casino. EntroPay is the exception here, having the same processing time as credit cards.
In all cases, the minimum withdrawal is $10, while the maximum goes up to $2,300.
| Payment Method | Deposit | Withdrawal |
|---|---|---|
| Visa Card | ||
| Mastercard | ||
| EcoCard | ||
| Maestro | ||
| Neteller | ||
| PaySafeCard | ||
| Skrill | ||
| Trustly |
Customer Support
Of course, at some point during your stay with Casino Joy, you may need to contact customer support. Naturally, you want to be sure that the level of service is up to par with the industry's standards. As it happens, we are happy to report the Casino Joy has not neglected this aspect of online gambling and there is a fully-trained and competent support team on standby, ready to assist you with anything.
As for the ways that you can contact the support staff, there are several options at your disposal. The quickest and most efficient way is with live chat. This system allows you to immediately establish a connection and speak to a casino representative in real-time. If quick and easy is the way to like things, then live chat is the way to go.
Alternatively, you can also rely on email support. You can forward your messages to support@casinojoy.com and if you have any grievances with the service or the casino in general, then be sure to write the casino at complaints@casinojoy.com. However, if you prefer to do things the old-fashioned way then you can always pick up the phone and dial 00356 20341518 to speak to a representative. Keep in mind, that depending on your phone plan, charges may apply.
FAQ
Is Casino Joy safe to play at?Casino Joy is regulated by two of the most trusted gambling regulatory institutions in Europe, has passed all of their audits and remains a top-tier gambling website in the eyes of the public. Not only that, but the casino also has numerous security systems in place to make sure that the personal and banking information of its customers remains safe and away from potential wrongdoers. It is easy to conclude that Casino Joy is perfectly safe.
Are there transfer fees when making a deposit?As far as Casino Joy is concerned, there are no fees for customers. However, while the casino itself does not charge commission, your payment provider might have different ideas. Be sure to understand how your payment solution works before you use it to transfer funds.
Can I play from my mobile device?Casino Joy is a fully modern gambling website and is equipped to handle any and all players. This includes those who prefer to play from their smartphones and tablets. The instant-play interface featured in the desktop version is also available in the mobile casino, as well. This means that you will not need to download any additional software to access Casino Joy from your smartphone.
Is claiming a bonus necessary?Of course not. The Welcome Offer and any promotion after that are given out by the casino to reward players for their business but they are by no means mandatory. If you wish not to claim a bonus, you can decide against it when making your deposit, or can even cancel an existing one. It is all up to you.
Conclusion
With all of this taken into account, it is hard not to judge Casino Joy in a favorable way. The casino has certainly put in a lot of effort to ensure that everyone has an excellent gambling experience.
The massive gaming library and the score of promotions contribute greatly to the overall experience and we are sure that you will be convinced once you try out the casino for yourself. When all is said and done, we can easily recommend Casino Joy to you and anyone else interested in a good time.
